How to Choose a Reliable Translation Agency? 6 Critical Steps

Why Is Choosing a Translation Agency Critical?

Choosing the wrong translation agency can cause both a waste of time and financial damage. A translation rejected by a consulate, a missed visa appointment, or an incorrectly conveyed contract clause can have serious consequences.

6 Critical Steps

1. Ask for References and Experience

Ask the translation agency how many years of experience they have, which sectors they serve, and whether they can provide reference client information.

2. Check the Sworn Translator's Oath Record

If sworn translation is required, verify that the translator has an oath record obtained from Turkish courts. This document is a mandatory requirement for official procedures.

3. Confirm the Area of Expertise

If you are having legal, medical, or technical document translation done, make sure the agency has a translator who is an expert in the relevant field.

4. Ask About the Quality Control Process

Professional agencies put the translation through a second review before delivery. Ask how they manage this process.

5. Review the Confidentiality Policy

Find out how your documents are kept, whether they are shared with third parties, and when they are destroyed.

6. Compare Price Quotes

The lowest price is not always the best choice. Request quotes from more than one agency and evaluate the price-quality balance.

Signs of a Bad Translation Agency

• Gives a price quote without seeing the document
• No information other than a contact number
• Skirts around the question of references and authorisation documents
• Does not clarify the delivery time
• Offers the same price for every document and language pair

Key Questions to Ask

• Is your translator trained in this field?
• Can you share your oath record number for sworn translation?
• What is your revision policy?
• Do you sign a confidentiality agreement?

At Zorlu Tercüme, we answer all of these questions transparently.